AT&T Broadband upgrades digital network in Plano

By Susan Rush
From The September 30, 2002 Edition Of CED Broadband Direct

After a $5 million investment in its Plano, Texas digital network, AT&T Broadband has rolled out high-speed Internet access services to the city's residents.

The service offers residential customers always-on access, multiple e-mail accounts, personal Web space, 24/7 technical support, search and navigation tools, chat and newsgroup access, personal firewall protection and the ability to connect up to five computers to one modem. For subscribers on the go, AT&T Broadband also is offering remote access nationwide via a dial-up connection. For a one-time registration fee of $10, subscribers received two hours of dial-up access each month. The service is provided through a partnership with PeoplePC.

To attract customers, AT&T Broadband is offering free, basic installation of the high-speed Internet access service and a promotional price of $24.95 a month for the first three months. The service offers speeds of up to 1.5 megabits per second downstream and 256 kilobits per second upstream.

For customers who feel the need for more speed, AT&T Broadband also will offer its UltraLink faster broadband tier product. The product enables cable modem subscribers to download data at up to 3 Mbps, and upload information at rates as high as 384 kbps. The company first announced the higher speed service last month.

To date, AT&T Broadband has 1.8 million high-speed cable modem service customers in the United States, according to the company. Specifically in the Dallas/Fort Worth market sector, AT&T Broadband offers its cable modem service in 34 cities.