Liberate puts products under one umbrella

Susan Rush
From the October 8 edition of CED Broadband Direct

Sticking with its promise to deliver automated service management options to customers, Liberate Technologies has unveiled a suite of software targeted at digital services automation.

When Liberate announced plans to acquire OSS company Sigma Systems in July, it said the companies' complementary products will help reduce churn by putting more power in the hands of consumers by enabling them to use their television sets to add services, etc.

Liberate's Digital Services Automation suite is designed to automate provisioning, configuration, call centers, customer service and technical support.

The iTV software company has expanded and categorized its product portfolio to cover the eight core components of the digital network: consumer services, business rules, business operations, services platform, integration platform, network platform, consumer devices and developer tools.

For example, in the area of consumer services, Liberate is offering Liberate Consumer Services from PopTV Partners, Liberate Service Manager, Liberate TV Ticker, Liberate Movies-on-Demand, Liberate Self-Provisioning and Liberate Self-Care. These products are designed to let the consumer more easily interact with digital services and while enabling operators to promote, sell and manage the services, according to Liberate.