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Thursday, December 20, 2001


Today's report from Web Editor Susan Rush

• Comcast Ousts Competition, Wins AT&T Broadband
IDT Snags Winstar Assets
Juniper Trims Q4 Sales Forecast
Cox To Automate Customer Service
Broadband Briefs

Comcast Ousts Competition, Wins AT&T Broadband

After a five-month bidding extravaganza, AT&T Corp. has awarded Comcast Corp. the grand prize -- AT&T Broadband.

Comcast's bid valued at $72 billion won out over competing bids from two other media giants, AOL Time Warner Inc. and Cox Communications Inc. AT&T will spin off its broadband unit and merge it with Comcast to form the largest MSO in the country. The new company, dubbed AT&T Comcast Corp., will serve more than 22 million subscribers. The No. 2 cable guy, AOL Time Warner, has 12 million subscribers. Ma Bell's board of directors announced the deal late Wednesday night.

"AT&T Comcast will create value for its shareholders and employees by bringing more services to more people more quickly," says C. Michael Armstrong, chairman and CEO of AT&T. "Our shareholders and our employees will both benefit from the industry-leading growth we will achieve." 

AT&T shareholders will receive roughly .34 shares of AT&T Comcast for each share of AT&T they own. Comcast shareholders will receive one share of AT&T Comcast for each Comcast share they own. AT&T shareholders will own a 56 percent economic stake and a 66 percent voting interest in the new company. 

"Good for AT&T," says Mike Paxton, senior analyst at Cahners In-Stat Group. From Paxton's point of view, the company was able to make a deal and still maintain some control. There is likely to be some head-butting between the Armstrong and Comcast camps. "Comcast is rolling the dice a bit, but 9the move) does prove it wants to be a bigger player in the cable industry."

The fate of AT&T Broadband's 40,000 workers and Comcast's 35,000 employees remains unclear. Some industry analysts are predicting that Comcast will trim some of AT&T Broadband's work force to reduce debt. During a conference call this morning, however, company officials said it is premature to discuss the fate of employees. 

Armstrong will make out in the deal as well. Instead of retiring in 2003 as previously announced, he will take over the helm at the new company as chairman. Comcast president Brian Roberts will serve as the new entity's CEO.

The deal, which also encompasses AT&T's 25 percent stake in Time Warner Entertainment, includes the assumption of $20 billion in AT&T debt. Microsoft Corp., which as hell-bent on keeping rival AOL Time Warner from acquiring AT&T Broadband, will convert its $5 billion stake in AT&T Broadband into shares of the new company.

AT&T had originally planned to spin off its broadband unit as an independent company, until it received an unsolicited bid from Comcast for roughly $41 million in July. Although the bid was rejected by AT&T as being too low, it put the unit on the table. Later that month, it was reported that AOL Time Warner was talking with AT&T about a potential bid of its own. In September, Cox entered the fray. In a statement, Cox said it was disappointed with the outcome, but remains confident it will be a "premier provider of voice, video and data services in our communities." A spokeswoman for the cabler declined to comment on the specifics of its bid. AOL Time Warner could not be reached for comment before deadline.

The deal, which is expected to close at the end of 2002, is subject to regulatory approval. "I don't think this deal will face too much opposition, at least not enough to restructure it significantly," says Paxton. Unlike when AOL and Time Warner Inc. were planning to merge, the FCC is now taking a more hands-off approach under the leadership of Michael Powell. "We will have to wait and see what shakes out on Capitol Hill, but I believe we will see at least one more (consolidation) deal in the next 12 months," says Paxton. 

The creation of AT&T Comcast puts the pressure on AOL Time Warner to react. "What will AOL Time Warner's next move be? Maybe the company will make a move to acquire another cable company, such as Adelphia," speculates Paxton.

Related Story:
Report: AT&T Broadband Bids Revised, 12/17/01
The Fate Of AT&T Broadband Lingers, 12/10/01
Comcast Bids For AT&T Broadband, 7/9/01

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IDT Snags Winstar Assets

Well, it's official -- late last night, IDT Corp. won approval from a U.S. Bankruptcy Court to acquire substantially all of Winstar Communications Inc.'s assets.

"This is an unbelievable deal for us," IDT Chairman Howard Jonas said during a conference call this morning. We are the eighth-largest phone company in the country, and the only thing we didn't have was the last mile. Now we have the last mile," he said. "It is our intent to become the greatest telecom company in the country." 

IDT snatched up the assets in a $42.5 million deal -- $30 million in cash and $12.5 million in IDT Class B common stock. "The assets are worth $5 billion," said Jonas. "We believe we will collect more in accounts receivable than the total amount we paid for the assets," he said.

Winstar will operate under IDT's communications division and will be run by interim CEO Charles Garner, IDT Venture's CEO. "Winstar represents much more than the acquisition of $5 billion in assets. Our goal is to service the existing customers and to grow our business and work force over time," Garner said.

"By joining forces with IDT, Winstar has solidified its financial position so that we may continue to stay focused on serving our customers as an even stronger Winstar," Winstar said in a message to customers posted on its Web site. The deal with IDT saved Winstar from having to liquidate. The telecom company provides service to several government agencies, including the Department of Justice, the Bureau of Alcohol, Tobacco and Firearms and the Securities and Exchange Commission. 

Related Stories:
Report: Winstar To Sell Assets To IDT, 12/19/01
Liquidation Could Be In Winstar's Future, 12/11/01
Winstar Asset Auction Set For December, 11/21/01

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Juniper Trims Q4 Sales Forecast

Shares of networking company Juniper Networks Inc. tumbled nearly 15 percent in early trading following news that the company is lowering its fourth-quarter revenue forecast by as much as $50 million.

Citing current market conditions and cautious spending by its customers, Juniper expects to post revenue between $150 million to $155 million. Previously, the company was calling for revenue of $200 million. Pro forma earnings for the quarter will be roughly 5 cents a share. Juniper's revised forecast will fall short of analysts' consensus estimates by 5 cents, according to Thomson Financial/First Call.

"We will continue to focus on our financial metrics and our ongoing profitability, despite the challenging environment," Juniper Chairman and CEO Scott Kriens says. "And we will remain committed to our service provider customers, who in turn remain committed to Juniper Networks and the New Public we are building together."

Juniper's news dragged down the stock price of many other company's in the same business sector. At one point in early trading shares of the following companies dipped: Ciena Corp. fell 27 cents, Cisco Systems dipped 85 cents, Corning Inc. slipped 11 cents, Sycamore Networks Inc. fell 9 cents and JDS Uniphase dipped 7 cents. As of 11:24 a.m., Juniper shares were off $3.22 to $19.71, well off their 52-week high of $145.

Related Stories:
MSN, Yahoo Ink Licensing Deals, 12/18/01
pressplay Adds CD Burning To Services List, 12/11/01

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Cox To Automate Customer Service

As Cox Communications Inc. continues its march to migrate its broadband customers to its own high-speed network, the cabler has enlisted Support.com and BroadJump Inc. to deliver customer care on-demand to subscribers.

The Broadband Resolution Suite, jointly developed by Support.com and BroadJump, will enable Cox to offer point-and-click self-service capabilities through assisted service to its 780,000 cable modem subscribers. The system addresses Cox's need to provide automated customer service, whether the customer's need is at the time of installation or any other time, says Kimberly Edmunds, Cox's vice president of customer service.

"The solution has the ability to proactively push updates and deliver assisted services when needed," says Gary Zilk, Support.com's senior product manager for the Broadband Resolution Suite. "It eliminates the need for some calls to tech support." Through an application on his desktop, a subscriber can get answers to questions, run a diagnostic on their own, but also have the option to be connected with a live person via the Internet if the problem can not be solved. "Ultimately the subscriber can grant access to a tech person to his machine via remote control," Zilk says.

The four-year old Support.com started with the idea of solving the question, "If computers are so smart, why can't they fix themselves," says Zilk.

Earlier this month, Cox said its network is 75 percent complete. The company plans to begin transitioning customers this month, with the migration of all customers completed by March 2002.

According to Zilk, service providers must provide service profitably, and eliminating some service calls will not only save time, but money.

Related Stories:
Verizon To Offer Do-It-Yourself Tech Support, 12/18/01
Cablers Ink Deals With Excite, AT&T Withdraws Bid, 12/4/01

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Broadband Briefs: 

  • Covad Communications emerges from bankruptcy today and closes its $150 million in funding from SBC Communications Inc. To get the skinny on Covad's rise from bankruptcy, click here

  • Broadband networks provider Velocita Corp. lights up second route of its 20,000-mile network in the Midwest. The 530-mile section provides service via POP in Tulsa, Kansas City and St. Louis. To date, roughly 1,700 miles of the network have been turned on.


  • Nortel Networks and Vodafone in Spain complete live international roaming calls using the UMTS Third Generation Partnership Project (3GPP) wireless standard. The voice calls were completed between Madrid and Tokyo.


  • CommWorks posted $64.1 million in revenue during the fiscal second quarter, an 8 percent increase over numbers posted in the previous quarter.

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