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Wednesday, August 28, 2002


Today's report from Web Editor Susan Rush

SeaChange wins Insight VOD contract, posts 2Q loss

Nortel tumbles on cuts, revised outlook 

Kasenna takes VOD delivery to another level 

RCN unloads New Jersey systems

Home networking package debuts for operators

SONICblue faces Nasdaq delisting

Don't let Rigases sell, Adelphia tells court

Broadband briefs


SeaChange wins Insight VOD contract, posts 2Q loss

SeaChange International Inc. let go with the industry’s worst kept video-on-demand secret Tuesday afternoon, revealing with the release of its second quarter numbers that the company had won a contract to be Insight Communications’ new VOD server and system vendor in 10 markets. 

Prior to going with SeaChange, Insight’s primary vendor was Diva Systems Corp., which, after finding itself buried in $500 million in debt, filed for bankruptcy in late May and sold its assets to Gemstar-TV Guide International for a paltry $40 million. Insight had previously replaced Diva with TVN Entertainment Corp. as its primary VOD content aggregation supplier and on-demand content transport partner. 

Insight offers VOD in the following cities: Anderson/Noblesville, Ind.; Bloomington, Ind.; Champaign/Urbana, Ill.; Columbus, Ohio; Covington, Ky.; Evansville, Ind.; Kokomo/Lafayette, Ind.; Lexington, Ky.; Louisville, Ky.; and Rockford, Ill. 

An Insight spokeswoman said the MSO hopes to complete the switch-out by the end of this year. 

With that, Diva's book is now pretty much closed. The page is now turned for Diva’s former affiliates. AT&T Broadband also turned to SeaChange to replace Diva in its small VOD deployments in Atlanta and Los Angeles, and Charter Communications Inc. went with Concurrent Computer Corp. and nCUBE in its mix of VOD markets. 

For second quarter earnings, SeaChange reported revenues of $33.3 million, up 23 percent, versus the same year period. The Maynard, Mass.-based vendor also was hit with a net loss of $635,000 (2 cents per share), narrowed slightly from a net loss of $684,000 (3 cents a share) in the second quarter of 2001. 

SeaChange said its second quarter loss included legal expenses and accrued interest charges tied to the nCUBE Corp. jury verdict in May 2002. In that case, a Delaware District Court jury upheld an nCUBE patent suit over VOD technology, ruling that SeaChange “willfully infringed the patent.” The jury also ruled that SeaChange must pay nCUBE in excess of $2 million in damages, plus a 7 percent royalty on all sales of infringing products after Feb. 1, 2002. SeaChange, meanwhile, is awaiting a final judgment in a separate patent infringement case brought against nCUBE. 

SeaChange also pointed to new VOD business with three “major” North American cable operators, noting AT&T Broadband, Insight and a third unnamed MSO. According to CED research, on the North American cable front, SeaChange also supplies VOD gear to Adelphia Communications, Cablevision Systems, Comcast Cable Communications, Canada’s Rogers Cable Inc., Time Warner Cable, and RCN Corp., an overbuilder that launched VOD in the Philadelphia area last December. 

SeaChange said it ended the quarter with a “planned basic subscriber base” of 14.1 million, and 70,000 residential VOD streams shipped, giving it an aggregate 296,000 streams. 

Related stories:
Jolted by patent news, SeaChange delays earnings, 5/30/02
Jury rules in nCUBE's favor in VOD patent spat, 5/29/02

 

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Nortel tumbles on cuts, revised outlook

As customer spending for telecom gear continues to wane, Nortel Networks is weighing its options. The latest: the company plans to cut 7,000 more jobs and has revised its third-quarter sales forecast. The company's stock fell nearly 18 percent at one point in morning trading action.

The telecom equipment giant has eliminated roughly 50,000 jobs since last year. Following these latest cuts, which are expected to be completed by the end of the year, Nortel's work force will total roughly 35,000. In May, the company speculated that its headcount would bottom out at around 42,000. 

Nortel has set a goal of returning to profitability by the end of June 2003. "In our drive to achieve this goal, and in light of the ongoing pressure on customer capital spending plans globally, we are taking steps to further reduce our quarterly breakeven cost structure -- not including cost related to acquisitions and any specials charges or gains -- to below $2.6 billion," Nortel President and CEO Frank Dunn said. In addition to the cuts, Nortel plans to shutter some facilities. Previously, the company had stated its quarterly break-even cost structure was $3.6 billion.

Looking ahead to the third quarter, the company now expects revenue to be about 10 percent lower than the numbers posted in the second quarter. A prior forecast, called for revenue to be roughly flat. Nortel posted second-quarter revenue of $2.77 billion.

Nortel shares were off 22 cents, trading at $1.01 as of 11:43 a.m. EDT. The hit others in the networking sector as well. During the same time frame, Alcatel shed 5.8 percent to $5.22, Lucent Technologies fell 11 percent to $1.68 and Cisco Systems dipped 1.5 percent at $13.81.

Related stories:
Nortel eyes $800M through equity sale, 6/4/02
Job one for Nortel: Get through 2002, 2/26/02

 

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Kasenna takes VOD delivery to another level

With the help of Broadcom Corp., Kasenna Inc. is pushing the performance envelope for video-on-demand delivery on Gigabit Ethernet interfaces.

The streaming media provider says it has achieved throughput of 910 Mbps output on a Gigabit Ethernet interface from its MediaBase XMP video delivery platform. The high-performance networking option was developed in conjunction with Broadcom Corp., using Broadcom's NetXtreme line of Gigabit Ethernet controllers.

HPN is a software-based real-time delivery accelerator optimized for transferring audio or video data from a storage subsystem to a network interface, Kasenna said in a statement. The HPN driver negates the need for proprietary hardware, according to the company.

"When you are able to extract high-performance out of open computing platforms, you can also let Moore's Law work for you and lower the present and future cost of systems by using commercial, volume hardware," said Satish Menon, Kasenna's chief technology officer.

The HPN option will be available with MediaBase XMP in the fourth quarter of this year.

In June Kasenna closed a second financing round of $22 million, led by Dresdner Kleinwort Wasserstein. The company said it would use the fund to further develop its software.

Related story:
Silicon Graphics 'takes gloves off' to challenge VOD server incumbents, 4/9/02

 

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RCN unloads New Jersey systems

RCN Corp. takes an expected step to shed some non-core cable systems in New Jersey to focus on its bundling service strategy.

The $245 million cash deal will give control of the Central New Jersey systems and its 80,000 subscribers to private equity firm Spectrum Equity Investors and former cable executive Steve Simmons. Once the deal closes, Simmons will become chairman and CEO of a newly formed company Patriot Media and Communications.

RCN acquired the New Jersey systems as part of its spin off from C-TEC Corp. in Oct. 1997, but they never fit right in the company's plan to serve major metropolitan markets. 

In May, RCN rolled out its Essentials package, which bundles RCN's basic video package and one set-top, one phone-line with unlimited local calling and high-speed data service with the cable modem included. The company offers the package in Boston, New York, Philadelphia, San Francisco, Los Angeles and Washington, D.C.

A few weeks ago, the company debuted an international version of Essentials in Queens, N.Y., San Francisco, Los Angeles and Lehigh, Pa.

Related stories:
It's bundle time: Verizon and RCN roll out packages, 8/6/02
RCN expands bundling with 'Essentials' option, 5/9/02

 

return to headlines

 

Home networking service, support package 
debuts for operators

It seems operators have been waiting for the other shoe to drop when it comes to home networking. So far, operators have initially tested and trialed various home networking technologies in an effort to define a model that might glean some additional revenue in providing home routing and connection sharing equipment to broadband customers they already have.

But one of the major sticking points thus far in defining a workable model for home networking gear has been service, and management of the network once the main system cogs are in place. Today, home networking dwells in the retail world, and when new users inevitably encounter questions about opening and closing ports, configuring a new device on the network, or installation of a firewall, they have few options in where to direct those kinds of questions. They either call the gear maker or the retailer.

But if and when service providers start offering home networking gear, it is their service department that will undoubtedly be the one fielding all of those new service calls. That likely scenario has been a real drag on home networking's migration to the service provider market so far.

"If you look at home networking today, and take a snapshot of where the industry is, you might be inclined to say that the retailers will win the battle," explains Motive Communications' Sanjay Castelino. "But if you really look at the numbers, we're at relatively low penetration. You could argue that we're pretty much at the early adopter stage still." If he's right, that means home networks have yet to reach the mainstream, and it's the service providers who could fill a perceived gap in demand. In their favor, new gear is combining modem and routing functionality, decreasing system complexity. Also, its been proven that value-added services like home networking can reduce churn for operators, while adding a new stream of revenue to the bottom line.

So, service software provider Motive Communications is answering the bell, with the release of its Home Networking Service Solution, a platform for service providers that automates much of the service and support involved with customer set-up and management of home networks. The platform is aimed at broadband service providers and ISPs, or anyone looking into offering managed services for the installation, troubleshooting and management of these new complex residential systems. The Motive solution begins at the outset, utilizing their expertise in provisioning and activation software to provide a similar platform for installing and configuring users' PCs, modems and routers. Motive also incorporates their help desk expertise in the troubleshooting portion of the platform, retrieving component diagnostic information to define customer problems and solutions. On the provider end, the platform provides support analysts a complete view of the home network and communication capability with problematic elements in the user network. The final piece of the platform allows for better customer management, walking users through the processes involved in enabling VPNs, adding new devices, and opening or closing new ports.

"It's not impossible for (a provider) to roll out a home networking service without something like (the Motive solution), but if you want to do it profitably, you need something like it," adds Castelino. "Our experience in trying to diagnose a (home networking) problem over the phone-where there's multiple PCs involved and a router-is that its just going to take you much longer than can possibly be profitable." He points to some internal call center analysis the company has done, which showed that home networking problem call times were three times as long as those for traditional broadband issue calls. And with the pinch on to contain operational costs, especially in call centers nowadays, no provider will roll out home networking until they're sure they can handle the potential influx of these new complex calls. 

Related stories:
Study reveals widespread customer service problems, 7/3/02
Diagnostics could help DSL gain ground, 5/29/02

 

return to headlines

 

SONICblue faces Nasdaq delisting

SONICblue Inc.'s stock was being pummeled in early morning trading, following the news that the company has been put on notice by the Nasdaq.

The PVR technology provider has received notification that its stock has closed below the minimum $1 per share requirement for continued listing on the Nasdaq National Market. The shares are subject to delisting.

To keep its listing active, SONICblue's shares must close at or above $1 for at least 10 consecutive trading days by Nov. 18. News of the notice, however, caused the company's shares to lose nearly 16 percent of their value. As of 10:36 a.m. EDT, the shares were trading at 37 cents. The company's shares hit a 52-week low on Aug. 15, trading at 21 cents.

Earlier this month, the company ousted its Chairman and CEO Ken Potashner, apparently because Potashner was publicly lobbing allegations of below-board loans made to company executives in conjunction with SONICblue's RioPort spinoff. He was replaced by marketing executive L. Gregory Ballard.

At the time, Ballard denied Potashner was fired because of his allegations, and said the company was at a "turning point" as it moved from its graphics chip heritage and into the consumer electronics sector.

Related story:
SONICblue soap opera, 8/9/02

 

return to headlines

 

Don't let Rigases sell, Adelphia tells court

Adelphia Communications Corp. has asked a federal bankruptcy court to stop its founder from selling property that the cable television systems owner said is at least partly owned by the company.

Adelphia said John J. Rigas and family members had a "pattern of using Adelphia's funds to purchase and maintain their real estate assets," and it was likely the company owned an interest in "any parcel of real property in which the Rigases claim an interest and seek to liquidate."

"Adelphia has reason to believe that members of the Rigas family are endeavoring to sell or transfer various real property assets which, although ostensibly titled in the name of Rigas family members, may constitute property in which Adelphia has a legal or beneficial interest," George F. Carpinello, an attorney for Adelphia, said in documents filed late Monday in U.S. Bankruptcy Court in New York.

At least one property is under contract for sale, according to the company filing. "It is possible that any transaction allowed to proceed to closing could not be voided," company attorneys wrote.

Attorneys for the Rigases didn't return calls yesterday seeking comment.

The Coudersport, Potter County-based cable giant had filed a civil complaint July 24 accusing Rigas and family members of conspiring to use company funds for their own benefit and filing false financial statements that didn't reveal those transactions.

John Rigas, the 77-year-old founder and former chief executive of Adelphia, along with sons Timothy, 46, and Michael 48, were arrested July 24 on charges of stealing hundreds of millions of dollars from the nation's sixth-largest cable company.

Adelphia filed for Chapter 11 bankruptcy protection June 25.

An Adelphia employee said in a declaration accompanying Monday's motion that he had been informed that John Rigas had contracted to sell one property, on Hilton Head Island, S.C., for $560,000, and was making preparations to sell other properties in Roslyn, N.Y.

The company asked the court to bar any property sales by the Rigases under automatic stay provisions of the Bankruptcy Code, designed to halt sales of a company's assets during reorganization efforts.

If that was not done, Adelphia requested a temporary restraining order or preliminary injunction to prevent sales of properties until it is determined if the company has an interest in them.

Related stories:
Indictments delayed in Adelphia case, 8/26/02
Rigases arrested, charged with fraud, 7/24/02
Adelphia takes the bankruptcy leap, 6/26/02

 

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Broadband briefs:

WorldCom's Sullivan indicted

Scott Sullivan, WorldCom's former financial chief, has been indicted by a federal grand jury, according to The Wall Street Journal. Sullivan has been charged with conspiring to commit securities fraud, securities fraud and making false filings to the Securities and Exchange Commission, the paper reported.

Liberty completes OpenTV deal

Liberty Media Corp. has completed a previously announced deal with MIH Ltd. to acquire MIH's controlling ownership stake in OpenTV Corp.

Liberty acquired MIH's stake in exchange for 15.4 million shares of Liberty Series A common stock and $46.2 million in cash.

Hatteras secures $45 million

Last-mile carrier access platform developer Hatteras Networks has closed an additional $45 million in venture capital funding, bringing its total funding investments to $73 million.

The company will use the funds to finance carrier product trials and on the further development and sales of its Access Class Ethernet platform.

 

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